Question 1

How quickly can you fix my broken springs?

Accepted Answer

At Westlake Garage Doors, we understand that a broken spring means your garage door is completely inoperable, which is why we prioritize spring repairs. In most cases, we can have a certified technician at your location within the same day, often within just a few hours of your call. Our service vehicles are fully stocked with the most common spring sizes and types, which means we can typically complete the repair in a single visit lasting about 1-2 hours. For standard torsion and extension spring replacements, we offer next-day service guaranteed. If you're experiencing a spring emergency outside of regular business hours, our on-demand emergency service is available to get your door operational as quickly as possible. We always recommend replacing both springs at the same time, even if only one has broken, as the other spring has experienced the same wear and is likely to fail soon.

Question 2

What causes broken springs in garage doors?

Accepted Answer

Garage door springs break primarily due to metal fatigue from repeated use cycles. A typical torsion spring is rated for approximately 10,000 cycles (one cycle equals one open and close), which translates to about 7-10 years for an average household that uses the garage door 2-4 times daily. Several factors can accelerate spring wear: extreme temperature fluctuations common in Westlake and the Greater Cleveland area cause the metal to expand and contract, weakening it over time. Rust and corrosion from humidity and road salt significantly reduce spring lifespan. Lack of proper lubrication creates additional friction and stress on the coils. Improper spring sizing from the original installation or a previous repair means the springs are working harder than they should. Additionally, if your door is improperly balanced or the tracks are misaligned, the springs must compensate for these issues, leading to premature failure. Regular maintenance, including bi-annual lubrication and annual professional inspections, can help extend your springs' lifespan by 2-3 years.

Question 3

Do you offer financing for new insulated door installations?

Accepted Answer

Yes, Westlake Garage Doors offers flexible financing options to make your new insulated garage door installation affordable and accessible. We understand that a quality insulated garage door is an investment in your home's energy efficiency, curb appeal, and value. We partner with several leading financing providers to offer plans that fit various budgets and credit profiles. Options include 0% APR financing for qualified buyers on terms up to 18 months, low monthly payment plans extending up to 60 months, and no money down options for approved applicants. During your free consultation, our team will discuss all available financing options and help you find a payment plan that works for your budget. We believe every homeowner deserves a high-quality, energy-efficient garage door, and we're committed to making that possible. An insulated garage door can reduce energy costs by up to 15%, helping offset the investment over time while improving your home's comfort year-round.

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